Information is collected when:
We collect information about you when you register, fill in a form, place an order, respond to a survey, subscribe to a newsletter or enter information on our website.
Use of information
The information collected when you browse the website, register, fill in a form, place an order, respond to a survey, subscribe to a newsletter, enter information or use certain other features on the website may be used in the following ways:
• to improve the website and make it more user-friendly;
• to improve our customer service requests;
• to send periodic e-mails about orders, services or other products.
Website users’ information is protected:
The following private data is not stored on our servers: credit card details, citizen service numbers, financial data, etc.
Cookies are used on this website. What are cookies? Cookies are small packets of data sent via your internet browser (if you give permission) that make it easier for the systems of the site or service provider to recognise your browser and to store and remember certain information. For example, cookies are used to remember and process items in your shopping cart. Cookies are also used to understand your preferences based on previous or current site activity, in order to improve service. To offer a better site experience and tools, cookies are also used to help collect aggregated data on site traffic and site interaction.
Disclosure by third parties
Data that identifies you personally may not be sold, traded or transferred to external parties unless you have been informed of this in advance. Website hosting partners and other partners who help us run this website, carry out our business activity and serve your needs are not included, as long as those parties agree to treat this information as confidential. Your information can be disclosed when it is assumed that disclosure is relevant to comply with the law, enforce site policy or protect rights, property or safety. Nevertheless, not personally identifiable visitor data may be provided to other parties for marketing, advertising or other purposes.
On occasion, third-party products or services may be included or offered on this website as we see fit. These third-party sites have separate, independent privacy policies. Therefore we are not responsible or liable for the activities or content of these linked sites. However, we aim to protect the integrity of this website and value all feedback about these other sites.
EU General Data Protection Regulation (GDPR)
If you are a resident of the EEA, you may have additional rights under the EU’s General Data Protection Regulation (GDPR) with regard to your personal data. All services supplied by and related to MEYE NV comply with the GDPR rules as follows:
We support the General Data Protection Regulation (GDPR), which has been in force since 25 May 2018, and ensure that all our services comply with its conditions. We are completely dedicated to our users’ rights in terms of privacy and the protection of personal data. As a resident of the EU, you have the following rights to manage information regarding your personal data:
• the right to understand what information we collect;
• the right to request access to your personal data;
• the right to request erasure of your personal data.
Certain personal data, collected as part of our services and (GDPR compliant) third-party services, are used for the following purposes:
E-mail: used as a unique identifier of the user (username) and the sole communication channel between the source and the user.
First name: used to identify a user and to draw up invoices.
Surname: used to identify a user and to draw up invoices.
Nickname: identification of the user for authorisation.
Company: the user’s legal entity (if any) that is used as proof for VAT-related calculations and to draw up invoices. Required by judicial authorities.
Invoicing address used to draw up invoices. Required by judicial authorities.
Payment method: the payment method specified by the user.
Invoice date: date of purchase, used to draw up invoices. Required by judicial authorities.
Product: product identifier of the product purchased by the user.
Comments: set up user rights to leave comments on the published content.
Posts: set up user rights to create/manage messages beside the source.
Google AdWords: a third-party service for the management of advertising activities relating to the source by means of the Google Ads network (Google AdWords is GDPR compliant).
Active Campaign: an external service used to save user data and send a newsletter (Active Campaign is GDPR compliant).
VAT number: used to draw up invoices. Required by judicial authorities. Not required if the user is not a legal person.
How can you claim back your personal data?
You have the right to have your personal data returned to you at any time and to request the erasure of the data. Bear in mind that no copies of your data are saved: if you erase the data, this will result in the complete loss of the data with no option to restore it. Send us a request to erase your data under the GDPR.